Many hosted services for online reviews use anecdotal evidence and vague personal experience to determine quality, creating a huge amount of uncertainty. You have to spend hours doing research trying to make sense of what sounds like gibberish. Without a doubt, SiteGround and Bluehost are two of the most popular web hosting merchants in 2021, and they are both leaders in their respective categories. We compare the value of performance (speed), reliability (uptime) and customer support side-by-side in the hope that it will help you make a better decision.
Uptime is one of the most important metrics for web hosting. 100% online time, which is the ideal state for business continuity.
We test the speed of our hosting company by measuring page load times, with a particular focus on when multiple users are accessing the site at the same time.
Customer Support Team
We interacted with each hosting provider’s customer support team via live chat. Tests were conducted using different usage scenarios.
SiteGround was founded in 2004 and is said to have originally started as a group of college students in a dorm room (great story). Today it is one of the leaders in Web Hosting, with over 400 employees and over 500,000 domains hosted. Of course, this user figure is always increasing.
The company is committed to providing the highest quality of service to its customers and guarantees their satisfaction. After our tests, the customer support services offered by SiteGround do live up to their name and have received very high ratings in the Internet press.
With a comprehensive evaluation of SiteGround’s uptime, speed and support, it can be considered as the preferred web hosting platform for WordPress.
Bluehost is part of the Endurance International Group, founded in 1996 by Matt Heaton and has grown to over 700 employees since then. The main services offered are web hosting, VPS and dedicated hosting, and is one of the largest web hosting companies in the world. bluehost is considered by some to be one of the best web hosting providers on the market. However, according to our tests, the reality is not as good as it could be. Based on their performance in terms of uptime, speed and customer support, we ranked Bluehost as our #2 choice.
SiteGround vs Bluehost
So, let’s take a closer look at the results of the SiteGround and Bluehost comparison.
|Popularity||Highly popular||Popularity Declining||– SiteGround|
|Website Speed||Very Fast||Medium||– SiteGround|
|Uptime||High reliability||Reliable||– SiteGround|
|Security||The best security in the industry||Uses 3rd Party security||– SiteGround|
|For Beginners||Free transfer, setup wizard, and so many beginner-friendly features||Good for beginners||– SiteGround|
|WordPress and Cloud||Highly optimized Cloud and WordPress packages||Average||– SiteGround and Bluehost|
|Pricing||Low initial price, 3* for renewals(Check Price)||Initial price and renewal price are affordable||– Bluehost|
|Customer Support||Excellent||Medium||– SiteGround|
|UA Interface||Custom(Try Demo)||cPanel||– SiteGround and Bluehost|
|Overall Score||9||6||Host With SiteGround|
In the data available to us, SiteGround is rated better than Bluehost overall. In social media customer reviews, most people are very satisfied with the brand and recognize SiteGround’s true value as an industry-leading company, such as Apple and Amazon. Although Bluehost has a slightly lower rating, it can still be an alternative choice for users.
Referring to Trustpilot’s reviews and ratings, Bluehost’s results may be disappointing with a 2.6/5 rating. siteGround has 8,267 reviews and a 4.7/5 rating. Of course, the above data is for reference only!
Bluehost has a solid reputation built over the years and is more appealing to beginners, and SiteGround is more than capable of outperforming the competition with its superior speed, security and excellent customer support. Overall, SiteGround is our winner and the first choice merchant for WordPress projects.
Both SiteGround and Bluehost are recommended third by WordPress. So, which one is better for you? As with anything, it depends on your needs and what you value most.